Skip to main content

Posts

Showing posts from August, 2010

Driver DLACDBHM.SYS has been blocked from loading.

The Roxio Creator 9 DE (Dell Edition) DLACDBHM.SYS driver is not compatible with Microsoft Windows Vista nor Microsoft Windows 7.  In order for Roxio Creator 9 DE (Dell Edition) to be compatible with Microsoft Windows Vista and Microsoft Windows 7, the following two patches must be installed.  Without the following two patches being installed, the computer may exhibit any of the following behavior: periodically freezes, periodically reboots and CD/DVD drive is inaccessible. Roxio Creator 9 DE Patch 11725 Roxio Creator 9 DE Patch 11726 Please allow the patch process to complete.  The computer will prompt you after the installation of each patch in order to reboot.  Please do not reboot the computer unless you have been prompted to do so by the patch process. These patches are available from the Dell Support website for the associated model number of your computer. http://www.smartnetadmin.com
Post a Comment
Read more

Windows Update - 80072efe

The Windows Update Error Message 80072efe most likely indicates that the computer is infected with a Trojan.  Please remove the Trojan using Malwarebytes Antimalware.  Please allow the computer to complete a full can in order to remove the Trojan.  If you do perform this process correctly, you can remove the Trojan using the Kaspersky TDSSKiller. http://www.smartnetadmin.com
Post a Comment
Read more

White or Yellow Screen And/Or Missing Colors When Using HDMI/DVI to VGA Cable

You may find that when you connect a computer to a monitor using the included HDMI/DVI to VGA Cable that the monitor displays a white or yellow screen and/or missing colors.  The HDMI/DVI cable provided by the manufacturer may have 16 pins.  A standard DVI-A cable uses 19 pins.  A DVI-A to VGA cable may use 17 pins.  There are two available cabling options to resolve the video problem: Option #1 (1) DVI-A Male to HD15 VGA Female Adapter (Connect Adapter to Computer Monitor) (1) HD15 Male to HD15 Male VGA Cable (Connect From Adapter to Computer Video Card) Option #2 (1) DVI-A Male to HD15 VGA Male Video Cable (Connect From Computer Monitor to Computer Video Card) http://www.smartnetadmin.com
Post a Comment
Read more

How do you restore a deleted file?

With the introduction of Microsoft Windows XP, the Volume Shadow Copy Service in Microsoft Windows routinely makes a backup of files and folders on a computer.  The probability of restoring files that have been deleted or modified is extremely high.  To restore deleted or modified files, perform the following steps: Option 1 Right-mouse click the File that has been modified or the Folder that contains the files and folders that have been deleted. Select Properties. Click the Previous Versions tab. Select the date/time of the Shadow Copy that contains the files or folders that you wish to copy. Click View. Copy the relevant files and folders. Browse to your Windows Desktop and paste the files. Option 2 Install ShadowExplorer . Explore the Shadow Copies using ShadowExplorer. Connect External USB Drive to Computer. Recover data to External USB Drive. Please Note: Shadow Copies does not apply to a drive that has been formatted.  If you have formatted the drive, you have delet...
Post a Comment
Read more

How do you relocate the Windows Small Business Server 2003 Users Folder?

 Stop sharing the Users Shared Folders directory with the Windows Share Name of Users. Cut and Paste the Users Shared Folders directory to the new location. Share the Users shared folders share name = users in its new location with permissions of Adminstrators - Full Control and Domain Users - Full Control. Change the Security with permissions of  Adminstrators - Full Control and Domain Users - Full Control. share permissions domain admins full control domain users full control folder operators full control security permissions domain admins full control domain users special permissions - make full control? folder operators full control system full control http://www.smartnetadmin.com
Post a Comment
Read more

How do you relocate the Windows Small Business Server 2003 ClientApps Folder?

Stop sharing the ClientApps directory with the Windows Share Name of ClientApps. Cut and Paste the ClientApps directory to the new location. Share the ClientApps directory in its new location with Share Permissions of Adminstrators - Full Control and Domain Users - Full Control. Change the Security of the ClientApps directory permissions to Adminstrators - Full Control and Domain Users - Full Control. Modify the Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\clientsetup\ClientAppsRoot to the new location. http://www.smartnetadmin.com
Post a Comment
Read more

Stop 0x000000ED – Unmountable Boot Volume

You may encounter the error message: "Stop 0x000000ED – Unmountable Boot Volume."  To resolve this issue, first replace the IDE cable to your Hard Drive as well as your CDROM Drive.  If this does not resolve the issue and you are attempting to boot from your CDROM Drive when this error occurs, replace the CDROM Drive.  If you are attempting to boot from your Hard Drive when this error occurs, perform the following steps: Boot from your Windows XP CD. At the Start Up Menu, hit R to select the Recovery Console. At the command prompt, type: chkdsk /p Hit the Enter Key. Chkdsk /p should report errors found.  Run chkdsk /p again until it does not report any errors. After no errors have been found, type: fixboot Hit the Enter Key. Enter Y to confirm the task. Upon completion of the task, reboot the machine.
Post a Comment
Read more

How do you take ownership of a file/folder?

Right-mouse click the Folder/File and click Properties. Click the Security Tab. Click Advanced. Click the Owner Tab. Click the user that you want to grant ownership. Place a Checkmark in the Box to Replace Owner on Subcontainers and Objects. Click Apply. Click Yes. Click OK. Click OK. Right-mouse click the Folder/File and click Properties. Click the Security Tab. Click Advanced. Click the user that you want to grant permissions. Place a Checkmark in the Box to Replace Permission Entries on Child Objects With Entries Shown Here That Apply to Child Objects. Click Apply. Click Yes. Click OK. Click OK.
Post a Comment
Read more

Event ID: 7023 - Source: Service Control Manager

You may encounter the error message: "Event ID: 7023 - Source: Service Control Manager - The Logical Disk Manager service terminated with the following error: The specified module could not be found."  To resolve this issue, perform the following steps: Click Start - Run. Type: cmd Click OK. Type: sfc /scannow Click OK.
Post a Comment
Read more

rundll32.exe - Ordinal Not Found- The ordinal 455 could not be located in the dynamic link library urlmon.dll

You may encounter the error message: "rundll32.exe - Ordinal Not Found - rundll32.exe - The ordinal 455 could not be located in the dynamic link library urlmon.dll"  To resolve this issue, perform the following steps: Click Start - Control Panel - Add/Remove Programs. Select Windows Internet Explorer 8 and click Remove. When prompted, click Finish to restart. Reinstall Windows Internet Explorer 8 using Microsoft Windows Update. http://www.smartnetadmin.com
Post a Comment
Read more

Internet Explorer Cannot Display The Webpage or Address Is Not Valid

You may encounter the error message: "Internet Explorer Cannot Display The Webpage" or "Address Is Not Valid."   You may also be unable to ping the Router.  The following items can create this issue: The network cable is not fully seated in both the computer's network adapter and the switch/router network adapter. The network cable needs to be replaced. The computer's network adapter has a physical hardware problem. There is a bad network port on the switch/router. The computer's TCP/IP Protocol has not been enabled. The computer's TCP/IP Protocol is using the incorrect IP Address, Gateway or DNS Settings. The driver for the network adapter needs to be updated to the latest version. http://www.smartnetadmin.com
Post a Comment
Read more

Windows XP Repair Process

Boot the computer using the XP CD. Press Enter to start the Windows Setup. You DO NOT want to select "To repair a Windows XP installation using the Recovery Console, press  R." Accept the License Agreement and Windows will search for existing Windows installations. Select the XP installation you want to repair from the list and press R. http://www.smartnetadmin.com
Post a Comment
Read more

Event ID: 4 - Source: WinMgmt

 You may encounter Event ID: 4 - Source: WinMgmt.  To resolve this issue, perform the following steps: Click Start - Run. Type: chkdsk /f Click Y to schedule the chkdsk on restart. Reboot the computer. Allow the chkdsk process to complete. http://www.smartnetadmin.com
Post a Comment
Read more

How do you reset the Windows Firewall, Windows DNS, Windows TCP/IP and Windows Winsock?

To reset the Windows Firewall, Windows DNS, Windows TCP/IP and Windows Winsock, please perform the following steps to reset these components to default settings: Click Start - Run. Type: cmd Hit Enter. Type: ipconfig /flushdns Hit Enter. Type: nbtstat -R Hit Enter. Upon completion, reboot. Click Start - Run. Type: cmd Hit Enter. Type: nbtstat -RR Hit Enter. Upon completion, reboot. Click Start - Run. Type: cmd Hit Enter. Type: netsh int ip reset c:\resetlog.txt Upon completion, reboot. Click Start - Run. Type: cmd Hit Enter. Type: netsh winsock reset Hit Enter. Upon completion, reboot. Click Start - Run. Type: cmd Hit Enter. In Windows XP, type: netsh firewall reset Hit Enter. In Windows Vista and Windows 7, type: netsh advfirewall reset Hit Enter. Upon completion, reboot. http://www.smartnetadmin.com
Post a Comment
Read more

Error 1920. Windows Defender Service (windefend) failed to start. Verify that you have sufficient privileges to start system services.

You may encounter the error message: Error 1920. Windows Defender Service (windefend) failed to start. Verify that you have sufficient privileges to start system services.  To resolve this issue, perform the following steps: Click Start - Run. Type: regedit Click OK. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender\ DisableAntiSpyware and change the Dword value of 00000001 to 00000000. Close the Registry Editor. Reboot the computer. http://www.smartnetadmin.com
Post a Comment
Read more

How does a computer become infected with malware?

Following is a list of the most common reasons why a computer has become infected with malware: From email when opening an infected email attachment.   From infected files being copied onto the computer from another computer. From downloading a file of any type from a website or file sharing network. From another computer at your location on a wired or wireless network. From an infected task being placed in the Task Scheduler (c:\windows\tasks). From Security Settings being changed within Microsoft Internet Explorer. From Security Settings being changed within Windows Security Center. From the Windows Firewall being Disabled or Settings being changed.   From Group Policy Settings being changed within Microsoft Windows. From not updating Microsoft Windows with all Windows Updates. From not updating Microsoft Internet Explorer with all Updates. From not updating Oracle Java with all Java Updates.  Previous versions of Oracle Java should first be removed and then the latest ...
Post a Comment
Read more

Windows - No Disk - How do you uninstall the old version of Quicktime?

When installing Apple iTunes for example, you may encounter the error message: Windows - No Disk.  You may find that you now have a conflict between the old version and the current version of Apple Quicktime.  To  remove the old version of Apple Quicktime, please perform the following steps: Click Start - Run. Type: c:\windows\qtw32del.exe Click Delete All. Upon completion, browse to c:\windows and delete the file qtw.ini and qtim32.dll. http://www.smartnetadmin.com
Post a Comment
Read more

The Remote Access Connection Manager Service Terminated With The Following Error: Access Is Denied.

You may encounter the error message: The Remote Access Connection Manager Service Terminated With The Following Error:  Access Is Denied.  This normally occurs when Symantec Endpoint Protection has not been fully removed.  I highly recommend the use of NONAV and CLEANWIPE.  To manually resolve this particular issue, please perform the following steps: Click Start - Run. Type: regedit Click OK. Delete the following registry keys: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\88 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\25 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\13 http://www.smartnetadmin.com
Post a Comment
Read more

Microsoft Office 2003 to Office 2007 Upgrade: Office 2007 Encountered An Error During Setup

When attempting to upgrade Microsoft Office 2003 to Microsoft Office 2007, you may encounter the error message: Office 2007 Encountered An Error During Setup.  The installation log file for Microsoft Office 2007 is located at C:\Documents and Settings\%userprofile%\Local Settings\Temp.  Within this log file, you may also see the error message: The installation source for this product is not available.  This is an indication that Microsoft Office 2003 was not previously installed in a complete manner and/or the .Net Framework has been corrupted.  To resolve this issue, please perform the following steps: Remove Microsoft Office 2003 and Microsoft Office 2007 with the appropriate Microsoft Fix .  You can also use the Microsoft Windows Installer Clean Up Utility to facilitate this process. Reboot. Remove .Net Framework with the .Net Framework Removal Tool. Reboot. Browse to Windows Update and install all .Net Framework Updates. Reboot. Install Microsoft Office 2003...
Post a Comment
Read more

Where is the Remote Desktop Connection Time Limits Stored In Group Policy?

Click Start - Run. Type: gpedit.msc Click OK. Browse to the following Group Policies: Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits User Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits   http://www.smartnetadmin.com
Post a Comment
Read more

How do you exclude a directory from Trend Micro Worry Free Business Security?

Log on the WFBS console then click Security Settings. On the client tree, select the group that you want to configure, then click Configure.  For example, click Server and then click Configure. Click Antivirus/Anti-spyware on the side menu. Scroll down and then click the [+] button beside Exclusions. Select the Enable Exclusions checkbox. Make sure the checkbox for Do not scan directories where Trend Micro products are installed is enabled. To exclude specific folders or directories, under "Do not scan the following directories", type the directory path (e.g. C:\temp) then click Add. Note that all subdirectories inside the directory you specify will also be excluded from scanning. To exclude a specific file, under "Do not scan the following files", type its path and filename (e.g. C:\temp\temp.log) then click Add. To exclude a specific file type, under "Do not scan files with the following extensions", select the file type from the list then click Add. If ...
Post a Comment
Read more

Event ID: 100051 - Source: DCOM

You may encounter this Event ID if the following Windows Services have been changed from their default setting of Disabled: Alerter Clipbook Error Reporting Service Messenger Net.tcp Port Sharing Service Netmeeting Remote Desktop Sharing Network DDE Network DDE DSDM NT LM Security Support Provider Performance Logs and Alerts Portable Media Serial Number Service Routing and Remote Access http://www.smartnetadmin.com
Post a Comment
Read more

Event ID: 4107 - Source: CAPI2

If you encounter the Event ID: 4107 - Source: CAPI2, this is a possible indication that Microsoft Office has not been completely installed.  Microsoft Office Updates will fail.  To correct this issue, uninstall Microsoft Office and install it correctly using the Complete install option. http://www.smartnetadmin.com
Post a Comment
Read more

How do you add an Approved Sender to Trend Micro Worry Free Business Security?

Double-click Trend Micro Worry Free Business Security. Click Continue To This Website. Click No. Type the password and click Log On. Click Anti-Spam and then pan over to the right and click Medium. Click No. Click Content Scanning. Expand Approved Senders. Type the email address. Click Add. Click Save. http://www.smartnetadmin.com
Post a Comment
Read more