When attempting to upgrade Microsoft Office 2003 to Microsoft Office 2007, you may encounter the error message: Office 2007 Encountered An Error During Setup. The installation log file for Microsoft Office 2007 is located at C:\Documents and Settings\%userprofile%\Local Settings\Temp. Within this log file, you may also see the error message: The installation source for this product is not available. This is an indication that Microsoft Office 2003 was not previously installed in a complete manner and/or the .Net Framework has been corrupted. To resolve this issue, please perform the following steps:
- Remove Microsoft Office 2003 and Microsoft Office 2007 with the appropriate Microsoft Fix. You can also use the Microsoft Windows Installer Clean Up Utility to facilitate this process.
- Reboot.
- Remove .Net Framework with the .Net Framework Removal Tool.
- Reboot.
- Browse to Windows Update and install all .Net Framework Updates.
- Reboot.
- Install Microsoft Office 2003 with SP3.
- Browse to Windows Updates and install all Microsoft Office Updates for Microsoft Office 2003 and .Net Framework.
- Install Microsoft Office 2007 Upgrade.
- Install Microsoft Office 2007 SP2.
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