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Driver DLACDBHM.SYS has been blocked from loading.

The Roxio Creator 9 DE (Dell Edition) DLACDBHM.SYS driver is not compatible with Microsoft Windows Vista nor Microsoft Windows 7.  In order for Roxio Creator 9 DE (Dell Edition) to be compatible with Microsoft Windows Vista and Microsoft Windows 7, the following two patches must be installed.  Without the following two patches being installed, the computer may exhibit any of the following behavior: periodically freezes, periodically reboots and CD/DVD drive is inaccessible.

Roxio Creator 9 DE Patch 11725
Roxio Creator 9 DE Patch 11726

Please allow the patch process to complete.  The computer will prompt you after the installation of each patch in order to reboot.  Please do not reboot the computer unless you have been prompted to do so by the patch process.

These patches are available from the Dell Support website for the associated model number of your computer.

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