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How do you transfer a domain away from Melbourne IT?

It has been my experience that following the domain transfer process outlined on the Melbourne IT website produces zero results.  In my opinion, the help site fails to communicate the actual process utilized to transfer a domain away from Melbourne IT.  Unlike all other Registrars, Melbourne IT requires that you first login to your account and obtain your Registry Key.  You are then required to email Melbourne IT with your Registry Key and request your Authorization Code.  In four to five business days, Melbourne IT then responds to your request with your Authorisation Code.  At your New Registrar, you are then able to enter the Authorization Code which allows you to complete the Domain Transfer Process.

  1. Login to your Melbourne IT Account.

  2. Click My Account

  3. Place a checkmark next to your Domain Name.

  4. Select Lock/Unlock and then click Go. to unlock your Domain.  A domain must be unlocked in order for the domain to be released to your New Registrar.

  5. Place a checkmark next to your Domain Name.

  6. Select View Domain Password and then click Go.  Your AuthInfo/Registry Key will be emailed to the Administrative Contact.

  7. Compose an email.  It is recommended this email is sent From: the Administrative Contact listed on the WHOIS Information for your Domain. 

  8. The email is then addressed To: help@melbourneit.com.au; das@melbourneit.com.au

  9. Type the Subject: AUTHORIZATION REQUEST

  10. Type the Body:

    Please provide my domain transfer authorisation code for the following domain name:

    - domain: [Your Website/Domain Name]

    - registry key: [Your Melbourne IT Registry Key]

    Please also remove private registration.

  11. Send the email.
You may also wish to call Melbourne IT directly at (888) 282-9694.

If Melbourne IT does not assist with your domain transfer process, you may wish to fillout the Internic Complaint Form to report your experience: http://reports.internic.net/cgi/registrars/problem-report.cgi

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