Within Microsoft Outlook, you may encounter the error message: "Receiving reported error (0x80040600) Unknown Error 0x80040600." This error message indicates that the Outlook mail file has become corrupt. A mail client cannot store infinite amounts of information. Routinely, information needs to be compacted and/or archived. When information is not routinely discarded, compacted or archived - the mail file will become corrupt. When this occurs, the mail file needs to be repaired.
Please perform the following steps to repair and then compact the mail file:
Please perform the following steps to repair and then compact the mail file:
- Click Start - Run.
- If you are using Microsoft Outlook 2002, type: %ProgramFiles%\Common Files\System\Mapi\1033\
If you are using Microsoft Outlook 2003, type: %ProgramFiles%\Common Files\System\MSMAPI\1033\
If you are using Microsoft Outlook 2007, type: %ProgramFiles%\Microsoft Office\Office12\
If you are using Microsoft Outlook 2010, type: %ProgramFiles%\Microsoft Office\Office14\ - Click OK.
- Double-click ScanPST.exe
- Browse to the location of your Outlook PST file.
Microsoft Windows XP - Office 2007 and previous versions:
%USERPROFILE%\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\OUTLOOK\
Microsoft Windows XP - Office 2010:
%USERPROFILE%\DOCUMENTS\OUTLOOK FILES\
Microsoft Windows Vista and Windows 7 - Office 2007 and previous versions:
%LOCALAPPDATA%\MICROSOFT\OUTLOOK\
Microsoft Windows Vista and Windows 7 - Office 2010:
%USERPROFILE%\DOCUMENTS\OUTLOOK FILES\ - Click Start. The repair process may take a number of hours. Please allow the repair process to complete.
- Once the repair process has completed, click Start - Control Panel - Mail.
- Click Data Files.
- With your PST file selected, click Settings.
- Click Compact Now.
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