Skip to main content

McAfee Incomplete Cleanup - WINERR OpenService() failed. Error: 1060

When attempting to uninstall McAfee Antivirus using the McAfee Product Removal Tool, you may encounter the error message: Incomplete Cleanup.

Review the log file located at C:\Documents and Settings\[Username]\Local Settings\Temp\mccleanup.txt.
Within this log file, you may see the error message:

ERROR  Internal Error
WINERR OpenService() failed. Error: 1060
INFO   Task Scheduler service could not be started.  Continuing with cleanup as current user...

This error indicated that the Task Scheduler Service within Windows has been removed.  To reinstall the Task Scheduler Service, please perform the following steps:
  1. Right-mouse click the Windows Desktop.

  2. Create a new text file entitled fix.txt.

  3. Double-click fix.txt.

  4. Copy and paste the following text into fix.txt:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Schedule]
    "Description"="Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start."
    "Type"=dword:00000020
    "Start"=dword:00000002
    "ErrorControl"=dword:00000001
    "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
      74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
      00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
      6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
    "DisplayName"="Task Scheduler"
    "Group"="SchedulerGroup"
    "DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00
    "DependOnGroup"=hex(7):00,00
    "ObjectName"="LocalSystem"
    "FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,05,00,03,\
      00,01,00,00,00,70,17,00,00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00
    "NextAtJobId"=dword:00000001

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Schedule\Parameters]
    "ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
      00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
      73,00,63,00,68,00,65,00,64,00,73,00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,\
      00
    "ServiceMain"="SchedServiceMain"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Schedule\Security]
    "Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
      00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
      00,00,02,00,60,00,04,00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,\
      05,0b,00,00,00,00,00,18,00,9d,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,\
      23,02,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,\
      02,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,01,01,\
      00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Schedule\Enum]
    "0"="Root\\LEGACY_SCHEDULE\\0000"
    "Count"=dword:00000001
    "NextInstance"=dword:00000001

  5. Save and close fix.txt.

  6. Click Start - Control Panel - Folder Options.

  7. Click the View tab.

  8. Uncheck Hide extensions for known file types.

  9. Click OK.

  10. Right-mouse click fix.txt and select Rename.

  11. Rename fix.txt to: fix.reg

  12. Double-click fix.reg.  Click Yes to import the registry file.

  13. Reboot the computer.
The McAfee Product Removal Tool will now function properly.  This issue has been resolved.

http://www.smartnetadmin.com

Comments

Popular posts from this blog

Access Denied (policy_denied). Your system policy has denied access to the requested URL. For assistance, contact your network support team.

While browsing the internet, you may encounter the message: "Access Denied (policy_denied).  Your system policy has denied access to the requested URL.  For assistance, contact your network support team."   This message indicates the internet traffic is being filtered.  The most common source of an internet traffic filter is in corporate environments that use a proxy server or a firewall appliance designed to filter web traffic.  Some businesses are configured as satellite locations using a VPN tunnel.  In these configurations, the VPN may be configured to filter internet traffic.  In rare instances, the Internet Service Provider is filtering internet traffic.  Typically though, your IT Department or a Network Management Team has configured your internet traffic to be filtered.  Isolating Source of Web Filtering In an environment that is unmanaged and the source of the filtering is unknown, following are some steps you may wish to peform: Th...

Event ID: 7001 - Source: VSS - Unable to create a shadow copy

When using Microsoft Windows Server, you may encounter the error message: "Unable to create a shadow copy."  In the Event Viewer, you may find the following Event: "Event ID: 7001 - Source: VSS - Unable to create a shadow copy."  This event involves the Volume Shadow Copy Service (VSS).  Most likely the Server was rebooted while creating a Shadow Copy.  Many websites describe deleting or renaming the C:\WINDOWS\SYSTEM32\WBEM directory used by Windows Management Instrumentation to resolve this issue.  This is not correct.  Following are the steps to resolve this issue: Double-click My Computer. Right-mouse click the Hard Drive causing the problem. Click the Shadow Copies tab. Select the appropriate Volume. Click Disable. Click OK. Click Start - Control Panel - Administrative Tools - Scheduled Tasks. Delete all tasks related to the Volume Shadow Copy Service. Reboot the Server. Double-click My Computer. Right-mouse click the Hard Drive causing the problem. Cl...

How do you stop an unstoppable Windows Service?

You may encounter a Windows Service in Services that has the buttons for Start, Stop, Pause and Resume greyed out.  If you attempt to stop the Service using sc stop [servicename], you encounter the error message: "The requested control is not valid for this service."  To resolve this issue, please perform the following steps: Click Start - Control Panel - Administrative Tools - Services. Double-click the relevant Service. Change the Service Start-Up Type to Disabled. Click Apply. Click OK. Hit CTRL-ALT-DEL on your keyboard. Select Task Manger. Perform an End Task on the relevant Service. This issue has been resolved. http://www.smartnetadmin.com