When you browse to YouTube, you may encounter the message, "You need to upgrade your Adobe Flash Player to watch this video." If you have upgraded Adobe Flash and this issue continues to occur, the cause of this issue is one of the following: The Adobe Flash Player Plugin has been disabled within your web browser or Adobe Flash Player has been corrupted. When Adobe Flash is corrupt, the CPU may run extremely high causing Windows to run very slowly when attempting to play Adobe Flash. Adobe Flash videos are therefore slow and choppy. Following are the steps to resolve this issue:
Uninstall and Reinstall Adobe Flash Player
Reset Mozilla Firefox to Default Settings
If you continue to experience the problem in Firefox, you may need to reset Firefox to default settings:
Reset Microsoft Internet Explorer to Default Settings
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Uninstall and Reinstall Adobe Flash Player
- Close all web browsers.
- Run the Adobe Flash Uninstaller.
- Reboot.
- Reinstall Adobe Flash Player.
Reset Mozilla Firefox to Default Settings
If you continue to experience the problem in Firefox, you may need to reset Firefox to default settings:
- Close Firefox.
- Click Start - Run.
- Type: firefox -safe-mode
- When prompted, place a checkmark next to "Disable all add-ons."
- Place a checkmark next to "Reset toolbars and controls."
- Place a checkmark next to "Reset all user preferences to Firefox defaults."
- Place a checkmark next to "Restore default search engines."
- Click "Make changes and restart."
Reset Microsoft Internet Explorer to Default Settings
- Click Start - Control Panel - Internet Options.
- Click the Advanced tab.
- Click Restore Advanced Settings.
- Click Apply.
- Click Reset.
- Click Reset.
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