Following are the normal usage requirements of Netwaiting also called Modem On Hold (MOH):
- Customer requires .v92 modem with appropriate driver and bundled OEM Netwaiting / Modem On Hold (MOH) software designed for their specific modem. The Netwaiting software which accompanies the modem is designed for a specific modem manufacturer/model chipset.
- On customer computer, Netwaiting / Modem On Hold (MOH) software must be open or minimized in order to function. If the program is closed, the Netwaiting functionality is lost. Unlike other System Tray applications, the Netwaiting application does not automatically minimize to the System Tray when closed.
- Customer must obtain Caller ID and Call Waiting Features for their outgoing phone line from Telephone Service Provider.
- Internet Service Provider must use .v92 modems / modem banks. If not all of the modems used by the Internet Service Provider are .v92 then the Netwaiting / Modem On Hold functionality will not always work.
- Internet Service Provider must offer the Netwaiting / Modem On Hold (MOH) functionality to customers.
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