When using Internet Explorer, you may encounter the error message: "Internet Explorer has closed this webpage to help protect your computer. A malfunctioning or malicious add-on has caused Internet Explorer to close this webpage."
A common cause of this error message is installing an HP Full/Basic Multifunction Printer Driver on top of an existing HP Full/Basic Multifunction Printer Driver.
To resolve this issue, perform the following steps:
A common cause of this error message is installing an HP Full/Basic Multifunction Printer Driver on top of an existing HP Full/Basic Multifunction Printer Driver.
To resolve this issue, perform the following steps:
- Uninstall all HP Full/Basic Multifunction Printer Driver.
- Reboot the computer.
- Uninstall Microsoft .Net Framework.
- Reboot the computer
- Reinstall Microsoft .Net Framework via Windows Updates.
- Reboot the computer.
- Install Visual C++ 2005 and Visual C++ 2008.
- Within Internet Explorer, hit Tools - Internet Options. Click the Advanced Tab.
- Click Restore Advanced Settings.
- Click Apply.
- Click Reset.
- Click OK.
- Install the proper HP Full/Basic Multifunction Printer Driver.
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