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Event ID: 11 - Source: CAPI2

The Automatic Root Certificates Update component is designed to automatically check the list of trusted authorities on the Microsoft Windows Update Web site.  The following steps will resolve this error message:
  1. Click Start - Control Panel - User Accounts - User Account Control.

  2. Uncheck User Account Control.  Click Apply.

  3. Reboot.

  4. Rename the folder: C:\Windows\System32\config\systemprofile\AppData\LocalLow\Microsoft\CryptnetUrlCache\Content

  5. Rename the folder: C:\Windows\System32\config\systemprofile\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData

  6. Contrary to postings on the internet, do not delete the registry keys found below HKEY_LOCAL_MACHINE\Software\Microsoft\SystemCertificates\AuthRoot\Certificates

  7. Reboot.

  8. Click Start - Control Panel - User Accounts - User Account Control.

  9. Check User Account Control.  Click Apply.

  10. Reboot.
This issue has now been resolved.

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