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How do you configure Windows Server without Exchange Server to email Trend Micro alerts?

The steps below require that the following requirements have been met:

  • In Windows Server, the Simple Mail Transfer Protocol Service has been installed.

  • In Windows Server, the Simple Mail Transfer Protocol Service has been set to Automatic and is listening on Port 25.

  • In Windows Server, the SMTP Virtual Server Smarthost/Outbound Security has been fully configured.  If Exchange Server is running on the Server, the SMTP Virtual Server is found within the Exchange System Manager MMC - Servers - ServerName - Protocols - SMTP.  If Exchange Server is not installed, the SMTP Virtual Server is found within the Internet Information Server MMC - ServerName - Default SMTP Virtual Server.

  • In Windows Server, the SMTP Virtual Server - SMTP Relay Restrictions have been defined.  Both the Local Loopback Address, 127.0.0.1, and the Private IP Address of the Server should be Granted access.

  • In the DNS Server which hosts the Domain, a forward and reverse entry is in place for the Server that will be sending the email.  Otherwise, receiving Mail Servers will identify sent email as spam.
    1. Double-click the Trend Micro Worry Free Business Security shortcut on the Server Desktop.

    2. Click Preferences - Global Settings.

    3. In the SMTP field, type: localhost

    4. When using Microsoft Exchange Server, the From field would normally be administrator@[yourdomainn.local].  When you are not using Microsoft Exchange Server, you can use the email address of alerts@[yourdomain.com].  If you are using a Smarthost, the From email address should match the Smarthost login credentials.

    5. Click Save.

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