Eugene Computer Repair

If you are unable to uninstall the Trend Micro Worry Free Business Security Client through the normal method using Add/Remove Programs, you can remove the application using the Microsoft Windows Installer Cleanup Utility. Install the Microsoft Windows Installer Cleanup Utility . Click Start - Programs - Microsoft Windows Installer Cleanup. Highlight the entry entitled Trend Micro Worry Free Business Security Client. Click Remove. Delete the C:\Program Files\Trend Micro directory. Reboot the computer. This issue has been resolved. http://www.smartnetadmin.com

When attempting to uninstall McAfee Antivirus using the McAfee Product Removal Tool, you may encounter the error message: Incomplete Cleanup. Review the log file located at C:\Documents and Settings\[Username]\Local Settings\Temp\mccleanup.txt. Within this log file, you may see the error message: ERROR  Internal Error WINERR OpenService() failed. Error: 1060 INFO   Task Scheduler service could not be started.  Continuing with cleanup as current user... This error indicated that the Task Scheduler Service within Windows has been removed.  To reinstall the Task Scheduler Service, please perform the following steps: Right-mouse click the Windows Desktop. Create a new text file entitled fix.txt. Double-click fix.txt. Copy and paste the following text into fix.txt: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Schedule] "Description"="Enables a user to configure and schedule automated tasks on this computer. If this servic...

A properly installed and configured Uninterruptable Power Supply (UPS) protects a computer from an electrical event.  A computer will continue running when an electrical event occurs utilizing the battery power of the UPS.  If the electrical power is not restored after an extended period of time, the computer automatically performs a proper shut down protecting the computer from damage that would have resulted from a hard shutdown.  A properly installed and configured UPS protects the computer from full or partial data loss due to an electrical event. To utilize the benefits of a UPS, it must be installed and configured properly. The power cord from the UPS is plugged into a grounded electrical outlet on the wall.   The computer power cord is then plugged into the UPS.   From the UPS, there is then a USB or Serial cable that plugs into the appropriate port on the computer.  The Windows Operating System or the APC UPS PowerChute software is then installed an...

To resolve this problem, please perform the following steps: In the system tray, right-mouse click Smart Defrag to close the application. Click Start - Run. Type: %appdata%\IObit\Smart Defrag 2 Click OK. Delete config.ini This issue has been resolved. http://www.smartnetadmin.com

To burn a CD ISO to a DVD, please perform the following steps: Double-click the ISO file to open Nero automatically. In Nero, click the drop-down list in the upper left-hand corner. Change the selection from CD to DVD. Click Burn. http://www.smartnetadmin.com

To resolve this problem, please perform the following steps: Right-mouse click the Skype Shortcut and select Properties. Click the Compatibility tab.  Uncheck any select compatibility modes. Click OK. Click Start - Run. Type: %appdata%\skype Click OK. In the sub-folders, delete shared.xml and any files ending in .lck, .lock or with including the word temp in the filename. This issue has been resolved. http://www.smartnetadmin.com

To perform a chkdsk, please perform the following steps:  Double-click My Computer. Right-mouse click the Drive in question. Click Properties. Click the Tools tab. Check Automatically fix errors. Check Scan for and Attempt recovery of bad sectors. Click Start. Click OK. Click Start - Shutdown - Restart. http://www.smartnetadmin.com

When you double-click Windows Live Mail, the application displays the message: "Starting..."  You may then encounter the error message: "Windows Live Mail could not be started.  Closing Windows Live Mail.  Your calendar contains corrupt data that is forcing Windows Live Mail to close.  (0x8000402A)"  To resolve this problem, please perform the following steps: Click Start - Control Panel - Programs and Features. Right-mouse click Windows Live Essentials. Select Repair. Allow the repair process to complete. This issue has been resolved. http://www.smartnetadmin.com

When Microsoft Outlook Express will not open, it is most likely because the Microsoft Outlook Express Database needs to be compacted.  A mail client cannot store infinite amounts of information.  Routinely, information needs to be compacted and/or archived.  Very likely Microsoft Outlook Express prompted the user to allow the Database to be compacted but the user clicked No or clicked Cancel during the compact process.  Depending upon the size of the Outlook Express database, the compact process can take 40 minutes or more.  Microsoft Outlook Express should be allowed to complete the compact process. To resolve this issue, please perform the following steps: Click Start - Control Panel - Add/Remove Programs - Add/Remove Windows Components. Uncheck Microsoft Outlook Express. Click Next. Click Finish. Click Add/Remove Windows Components. Check Microsoft Outlook Express. Click Next. Click Finish. Open Microsoft Outlook Express.  Microsoft Outlook Express shoul...

Click Start. Click All Programs. Click Accessories. Click Ease of Access Center. Click Make the computer easier to see. Uncheck Turn On Magnifier. Click OK. http://www.smartnetadmin.com

You may continuously encounter the dialog box: "Restarting your computer is required.  The computer must be restarted before updating can continue.  Would you like to restart now?"   This issue occurs when Adobe Reader 10 is installed on top of Adobe Reader 8 or the Adobe Reader 8 has not been properly uninstalled.  To resolve this issue, please perform the following steps: Using Add/Remove Programs, uninstall Adobe Reader 10. Click Start - Run. Type: regedit Click OK. Browse to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run Highlight AdobeUpdater Click the Delete Key. Close regedit. Install the Microsoft Windows Installer Clean Up Utility . Highlight Adobe Reader 8. Click Remove. Reboot. This issue has now been resolved. http://www.smartnetadmin.com

There is a new form of ransomware also called crapware or scareware that is now infecting computer systems.  This particular variant appears to be aimed at Microsoft Windows 7 systems.  The infection exploits a weakness in Sun Java.  As of this writing, this particular variant is not detected by all antivirus applications possibly because the infection is a simple registry hijack. Win 7 Security 2012 performs the following: Disables and corrupts existing antivirus application. Installs fake antivirus application. Prompts for credit card number. Takes control of Windows GUI.  Prevents execution of any application ending in EXE. Prevents System Restore. Removal of Win 7 Security 2012 is actually quite simple.  Following are the steps: Reboot. Hit F8 repeatedly. Select Safe Mode and hit Enter. Hit CTRL-ALT-DEL and End Task on any three-letter application.  Example: tpq.exe Quickly browse to C:\Users\[Username]\AppData\Local. Delete any three-letter applicatio...

Windows XP includes Xcopy.  The following batch file copies all data from all standard data locations for the Current User to a UNC Path on the network. backup.cmd: @ECHO OFF CLS FOR /F "TOKENS=2-4 DELIMS=/ " %%A IN ('DATE /T') DO (SET MYDATE=%%A-%%B-%%C) SET LOG="\\SERVER\INSTALL\CUSTOMER BACKUPS\%MYDATE%\%USERNAME%\backup.log" ECHO This batch file is intended for use with Windows XP. ECHO. ECHO Copies data from Current User Account to Server. ECHO. ECHO If there is more than one user account on this computer, you will need to login ECHO to each user account and then run this batch file. ECHO. ECHO You will need to Show All Hidden Files and Folders and Unhide All Protected ECHO Operating System Files when restoring this backup from Server. ECHO. ECHO All programs must be closed prior to executing this script.  This script will ECHO not backup an open file. ECHO. ECHO Windows XP does not support logging progress to a log file at the same time as ECHO displ...