Eugene Computer Repair

If the Windows Recovery Environment within Microsoft Windows 8 detects a serious error, it may prompt the user to perform a System Restore.  If System Restore is selected, the screen changes to the Windows 8 Logo on a black screen without a progress bar or other indication that the System Restore is processing.  This is highly unusual and does not communicate enough information to the user.  It may appear the computer has frozen - however the drive lights are still active.  It is important to not interrupt the System Restore process.  After 10 to 20 minutes, System Restore should complete and automatically reboot the computer.  This should result in a fully working state.

When performing Windows Updates, you may encounter the error message: "Failure configuring Windows updates. Reverting changes. Do not turn off your computer."  During this time, the computer may reboot multiple times in order to revert changes.  Please do not interrupt this process. This issue normally occurs when Microsoft Windows has not been Activated.  To resolve this issue, please Activate Windows prior to installing Windows Updates.

If you perform a Clean Installation of Microsoft Windows 8, Microsoft Windows 7 or Microsoft Windows Vista using a valid License Key for Microsoft Windows Upgrade, you may encounter the following error message when attempting to Activate: "The following failure occurred while trying to use the product key: Code: 0xC004F061.  The Software Licensing Service determined that this specified product key can only be used for upgrading, not for clean installations." To resolve this issue, please perform the following steps: Click Start - Run. Type: regedit Click OK. Browse to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\OOBE\ Double-click MediaBootInstall. Change the value from 1 to 0. Close RegEdit. Click Start and Search for CMD. Right-mouse click CMD and select Run As Administrator. Type: slmgr /rearm Hit Enter. Upon receiving the prompt "Command completed successfully" - click OK. Click Start - Shutdown - Restart. Upon reboot, Activat...